5 Reasons to Outsource Your IT Services

Managed IT

Are you stretching your in-house IT “team” too thin? Is it resulting in down time and unreliable day-to-day support?

Your business’s IT requirements can be far reaching and can seem very overwhelming if you are a small to mid-sized business. Revenues do not typically justify the expense of an entire team of professional IT experts. That’s where outsourced IT services come in. By outsourcing your IT services, you no longer have to worry about the functions of your business that can stop your workflow in its tracks. Still wondering why it’s important to outsource your IT services? Keep reading.

  1. Reduce Labor Costs

By implementing the right technology, the amount of low-value administrative work can be significantly decreased. Have you ever spent all day looking for the right file because it is hidden in a folder within a folder… within a folder? Get your time back. All-encompassing IT services provide your employees with a quick, safe, and easy solution to storing and sharing information. By providing you with the correct software and automating some of the systems currently in place, outsourced IT is also decreasing the rate of human error on your projects. Happy employees = happy clients/customers = increased bottom line.

  1. Improve Network Security

From the safety and security of a state-of-the-art Network Operations Center (NOC), many managed IT agencies can offer pro-active remote network monitoring to precisely identify potential issues, avoid complications from slow servers, prevent security breaches, manage data spikes, and eliminate server or application crashes. An outsourced IT team works to ensure that they catch critical issues prior to them happening, keeping your systems and data safe from outside viruses, malware, hacking attempts and more. When network support is paired with help desk support for daily issues, your business will flow efficiently and allow you to focus on your day-to-day operations.

  1. Trained Experts Always On Hand

Do you have “a guy” in the office that seems to take care of your IT? Managed IT services can help avoid failures in monitoring key services like backups, antivirus, and patches that may come with someone who is not fully trained in all IT best practices. This allows your go-to guy to get back to their core role in your business.

A key feature to look for in a great IT service is in-house helpdesk services. This differentiator provides a live IT expert when you need them and removes the annoying hold que that comes with traditional outsourced helpdesk services utilized by many managed IT companies. The bottom line? A much faster call resolution and no unnecessary down time.

  1. Increased Efficiency

Data backup and data recovery services can ensure that your team is up and running as fast as possible during an outage or disaster. This service helps maximize productivity and minimize downtime.

  1. Transparent Monthly Fees & No Surprises

One of the most important things to look for when you do make the decision to explore an outsourced managed IT service is to make sure that they are fully transparent. Many agencies will claim that they are providing everything you need in your contract only to hit you with additional fees and charges every single month. Explore your options and make sure you are working with an agency that is truly transparent and all-inclusive.

What should be included in an all-inclusive managed IT service? An all-inclusive IT company will be able to provide support for all of your network devices (switches, routers, modems, access points, and everything in between) as well as remote monitoring, backup & recovery, printer support, and all day-to-day helpdesk issues. Knowing that you will have one fixed monthly fee every month, and that everything is being handled by a team of experts, will give you the peace of mind to focus on the big picture. Not to mention make for a happy CFO!

By outsourcing your IT services, you are taking a huge burden off of your in-house staff’s desks and giving hours back to your employees to focus on their core roles. If you already have an in-house IT staff member, outsourcing your helpdesk and network needs frees them up to work on projects that have the biggest impact on your bottom line.


Ford Office Technologies provides IT consultations to fully-determine your IT service needs and provide you with a customized solution. Our full analysis includes anti-virus/malware status, operating systems, email systems, documentation, internet firewall security, system backup, servers, and security updates status. We will work with you to meet your business objectives, overcome any infrastructure problems, and design a plan to improve the setup and efficiency of your IT systems.

Connect with an IT Expert today to talk through all of your questions and concerns. Find out why Ford Office Technologies is the total solution for your business.


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