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Cloud Services for Small and Mid-sized Companies

Cloud computing is the next generation of data storage, software and IT infrastructure management. With cloud computing, you can easily increase capacity or add capabilities without investing in new infrastructure, training new personnel or licensing new software. This makes the technology more cost efficient than other options. You also do not need to worry about managing expensive onsite equipment. Everything is handled off-site by the expert engineers at Ford Office Technologies.

Ford Business IT offers complete business IT solutions to keep your company secure and productive.

Why FORD for your Managed Cloud Computing Needs needs?

Our network operation center provides reliable and fast internet bandwidth, ethernet connectivity and power. Our public cloud solution removes complex maintenance and high facility costs. Or you can choose to augment your existing private cloud infrastructure with our hybrid cloud solutions.


Our traditional colocation solutions provide the ability to host physical equipment and legacy applications in our managed and monitored data center while allowing you to update your system and applications to the cloud. This cloud technology gives you access to more powerful IT solutions, providing your company with a competitive edge for a minimal time and financial investment.


With our managed solutions, time and budget are no longer a hinderance to owning, running, and maintaining complex IT solutions. Ford Office Technologies hosts and manages your software, infrastructure, and virtualization solutions right from our own data center.

 

BENEFITS OF FORD'S CLOUD COMPUTING

There are many benefits to outsourcing your Cloud Computing needs to Ford Office Technologies' talented and experienced professionals.

  • Public Cloud Services
  • Platform as a Service
  • Desktop as a Service
  • Hybrid Cloud Services
  • Co-Location Services
  • Backup, Disaster Recovery & Business Continuity Services
  • Internet/Firewall Services
  • ISO9001, SOC 1 Type II & SOC 2 Type II Certifications
  • Multiple Markets Across North America & Globally

Customized solutions specific to your company's needs.

Family owned and operated business founded in 1991.
We deliver concierge level service.
Our mission is to deliver cutting-edge technology, solutions, and unparalleled experiences.

VaaS

Voice as a Service technology centralizes your telephone infrastructure with a hosted voice communication system that allows for off-site disaster recovery and business continuity, as well as flexibility and customization. Team members can use the same voice communication foundation, whether they are on-site at your office, working remotely in the field or at home, using traditional hardphones, softphones or smartphones.

IaaS

Infrastructure as a Service means you no longer need to own, run and maintain your own equipment for all of your storage, servers and networking components—because everything is managed by Ford Office Technologies through our cloud services.

SaaS

With Software as a Service, your applications are hosted by Ford Office Technologies and made available to you and your team over the internet, or other network—meaning your applications can be accessed through a web browser, rather than your computer’s desktop. You also no longer need to worry about team members working with different versions of an application, because updates are available to all team members at the same time.

DaaS

Desktop as a Service is a cloud-based solution from Ford Office Technologies that provides anytime access to desktops and applications at any location and on any device. DaaS gives your team complete flexibility without any unnecessary risk to your business. Our simplified solution allows your organization the opportunity to control costs, simplify your desktop and application deployment model, and include high-level security and control. Our team will ensure this model works with your current environment and will provide a seamless move to a cloud or hybrid-cloud model.

VOIP

Voice over IP is the future of communications. VoIP allows businesses to connect communications and other forms of multimedia over the internet. By taking traditional audio and turning it into digital data, businesses can send a variety of information with ease and speed. This technology solution allows businesses to achieve a high-level of flexibility, efficiency and cost-savings. VoIP offers the ability to connect by using traditional phones or phone software on a desktop or other device, plus call waiting and caller ID.

Managed Office 365

As a Certified Cloud Solutions Provider (CSP) and a Microsoft Tier 1 Cloud Solution Provider, Ford Office Technologies is qualified to help you navigate Office 365 and other cloud offerings from Microsoft. Built for teamwork, Office 365 ProPlus delivers connected, familiar productivity tools through the cloud. Office 365 ProPlus empowers you to do your best work from anywhere and helps keep your data safe across locations and devices.

Back Up Solutions

With server virtualization and high-level shared storage devices, we provide you with the infrastructure-level back-up solutions you need to prevent loss of time, proprietary data and money. We securely replicate your current infrastructure, allowing us to automate your disaster recovery without dispatching an engineer to your office to perform complex procedures.  That means you get a less expensive, more efficient recovery process that ensures your business continuity.
 
The success of your business depends on a reliable IT infrastructure.
 

Disaster Recovery and Business Continuity

Ford Office Technologies provides an additional layer of protection by securely replicating your current infrastructure in our cloud storage infrastructure, allowing us to eliminate the need to perform complex procedures and automate your disaster recovery.  This equates to a less expensive, more efficient recovery process that guarantees your business continuity.
 
Most importantly, disaster recovery and business continuity plans keep you compliant with the rules and regulations of your industry, keeping you out of danger from the fines associated with any violations. This can include banks and other financial organizations, as well as law firms, hospitals and any organization that can be in contact with personal customer information.  Business continuity provides the ability for each layer of your organization to access and work within essential functions and operations.
 
Our team appreciates how important these features are to your business running at full potential and takes those factors into consideration while working to achieve a complete disaster recovery and business continuity plan for your business.

Ford's Managed IT offers complete business IT solutions to keep your company secure and productive.

Don't just take it from us, let our customers do the talking!

Frequently Asked Questions

WHAT IS MANAGED IT ?

Managed IT is an information technology service provided by Ford Office Technologies as a contractor and delivered to the customer. Ford Office Technologies is responsible for the upkeep and preventative maintenance of the IT infrastructure as well as providing onsite and helpdesk support under your service contract.

WHY USE FORD BUSINESS MANAGED IT ? 

Ford Office Technologies employs a staff of highly trained and responsive IT professionals that can tailor a solution to fit your organization's IT and budgetary needs. Ford Office Technologies provides customized support packages based on a complimentary and thorough evaluation of your site's current infrastructure and listening to your needs and concerns.

WHAT SERVICES DOES FORD BUSINESS OFFER ?

1. Fully managed helpdesk solution

2. Remote and onsite support

3. Comprehensive proactive network monitoring

4. Office 365 migrations

5. In place migrations for software and hardware

6. Network security

7. Network design and implementation

8. Onsite and offsite backup management

9. Disaster recovery

HOW CAN I INCREASE MY COMPUTERS’ SPEED?

• Be sure to upgrade your computer to Windows 10 if you haven’t already.

• Update Windows 10 to the latest version.

• Have your antivirus software scan the computer for viruses. (Windows Defender, Avast Antivirus, etc.)

• Restart the computer at least every couple of days.

WHAT ARE SOME GENERAL FIXES FOR ISSUES WITH MICROSOFT TEAMS?

• Restart the computer.

• Update Microsoft Teams.

• Update Windows 10 to the latest version.

• Reinstall Microsoft Teams, but only if necessary.

I CAN’T OPEN OUTLOOK, WHAT SHOULD I DO?

• Restart the computer.

• Run Windows Update to update all Microsoft Office programs.

• Install and run the Microsoft Support and Recovery Assistant by following this link: https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f

WHAT SHOULD I DO IF I HAVE ISSUES WITH MY COPIER/PRINTER?

• If applicable, check if other people are having issues as well. The problem could be exclusive to your computer.

• Restart the computer if no one else is having issues.

• Turn the copier/printer off, wait 30 seconds, and turn it back on if others are having issues.

• Make sure the cables are properly connected to the device.

• In Windows 10, go to Control Panel > Hardware and Sound > Devices and Printers > right-click the copier/printer that isn’t working > select "Troubleshoot."

WHAT SHOULD I DO IF A WEBSITE I NEED TO ACCESS ISN’T LOADING?

• If applicable, check if other people and/or devices are having issues with the website. The website could be down if others can’t access it either.

• Go to isitdownrightnow.com. Copy and paste the link of the website you’re trying to access in the box on the page. Press "Check" to see the status of the site.

• If isitdownrightnow.com says the website is up and other people can access it, try restarting the computer.

• Try opening the website in Internet Explorer if you’re not doing so already.

I’M TRYING TO SEND EMAILS THROUGH OUTLOOK, BUT THEY AREN’T SENDING. WHAT CAN I DO?

• Open Outlook > click Send / Receive > verify "Work Offline" isn’t selected.

• Make sure you’re properly connected to the Internet.

• Restart the computer.

• Install and run the Microsoft Support and Recovery Assistant by following this link: https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f

Discover how FORD Managed IT can support your business

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