A Dispatcher/Customer Service Representative answers customer calls for service and supplies throughout the day, through excellent telephone and communications skills. Orders and tracks all parts and supplies needed for service calls. A Dispatcher pulls parts from stock in the warehouse for the Service Technicians and pulls supplies and prepares them for UPS shipments daily.
• Strong customer service skills.
• Exceptional verbal communication.
• Excellent listening skills.
• Strong computer skills.
• Self motivated, with high energy and an engaging level of enthusiasm.
• Ability to travel to UPS daily to pick up packages.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
Ford Office Technologies offers a competitive compensation package that includes a generous salary, healthcare, retirement, and more.