Buying a Business Printer Online: FAQs

Buying a Business Printer Online FAQs
4 MINUTE READ

Buying a business printer online is convenient, but there are some things you need to consider before making a purchase. We’ve compiled a list of frequently asked questions that will help you determine whether an online printer purchase is right for you.

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SKIP THE LINE:
Is it safe to buy a printer online?
Do I need to pay shipping charges?
Are there any hidden fees?
What are the differences between in-person purchase/lease and making the decision online?
How do I decide which features are right for my business?
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Is it safe to buy a printer online?

Buying a business printer has never been easier than with today’s technology. You can find a wide variety of printers at low prices online. There is even an option to lease online with some providers.  However, there are several things to keep in mind when purchasing a business printer online.

First, make sure you’re dealing with a reputable company. If you’re not comfortable with the site, do a search for reviews. Second, read through the terms and conditions carefully. Third, check out the return policy. Finally, make sure you understand how much you’ll pay upfront and what the delivery charges are.

Related Article: Pros and Cons of Purchasing a Printer Online

Do I need to pay shipping charges?

The simple answer, it depends. Make sure you read the fine print at checkout to determine whether you will be on the hook for shipping charges. Many times, large manufacturers charge shipping separately, while local providers can build it into your long-term lease payments.

With that being said, there are two ways to purchase a business printer. One option is to buy directly from the manufacturer. This is usually the cheapest option, but often times there are longer waiting periods before shipment, fewer customer service resources, and limited continued service options. Another option is to lease or purchase a printer through a local provider. Oftentimes, even if the printer is out of stock, local providers can come up with a temporary solution while you wait and prolong the life of the machine with routine maintenance.

Shop Canon and Lanier/Ricoh Products

Are there any hidden fees?

A reputable provider will ensure that all costs are laid out up-front. If you suspect that the online purchase may contain hidden fees, contact the company directly. They should be able to answer any and all questions regarding this or provide you with a contract to read upfront. If you decide to go with leasing, make sure you understand what you are getting into. You will almost always pay a monthly fee plus a one-time setup fee along with any service package you select. You also need to consider whether you want to own the equipment at the end of the term.

What are the differences between in-person purchase/lease and making the decision online?

There are several key differences between purchasing a printer in person versus doing so online. First, when you buy a printer in-person, in some instances, you are able to see and touch the product. This gives you an opportunity to try out different models and features. Second, you can ask any questions you might have about the product before making the final decision. Third, you can take advantage of any special offers available through a sales representative. Fourth, you can walk away with a sense of satisfaction knowing that you made the right choice. Finally, you may be able to return the item within 30 days if you aren’t satisfied or exchange it for a better fit.

On the other hand, purchasing online can simplify the process, especially if you already know which model you are interested in. Online purchases get rid of the middle man and prevent potentially unnecessary meetings. Fewer meetings can also provide a great opportunity in preventing additional lead times on some of the products that may be back-ordered due to current production delays across the industry.

How do I decide which features are right for my business?

If you’re looking to purchase a new printer, there are several things to consider. You’ll need to determine what type of printing needs you have, how much money you’re willing to spend, and whether you prefer inkjet or laser printers. Ensure that you have a clear picture of your needs before moving forward with an online purchase or you may end up with buyer’s remorse. If you are questioning the options available and whether they are right for your business, hopping on a brief call with a sales representative can help guide your decision.

 

Want a customized solution based on your needs? Not quite sure where to go from here? Let the experts at Ford Office Technologies give you a hand at 1-800-633-3673 or by emailing info@fordtech.com

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