VoIP Phone Systems: What’s the Hype?

VoIP Phone Systems: What's the Hype?
4 MINUTE READ

VoIP (Voice over Internet Protocol) technology allows users to connect to the internet using their existing telephone line. Business phones, video conferencing, chat, file sharing, and email are the tools of the trade for business communications. With VoIP, they are all available on one integrated, secure, reliable, and easy-to-use platform that goes wherever your employees go. The service is usually cheaper than traditional landline services because there is no need to install new wiring in your business or house.

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SKIP THE LINE:
Benefits of VoIP Technology
Choosing a Plan
Avoiding Common Mistakes
In Conclusion
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The Benefits of VoIP Technology

VoIP technology offers several benefits, including:

  1. Saving money by not requiring an additional phone line
  2. Providing better sound quality than regular phones
  3. More secure than traditional phone lines
  4. Easier to set up than traditional phone systems
  5. Easy to move between providers
  6. Certified support to assist with questions
  7. Keep your current phone number
  8. Save 36% per line on average over a traditional phone system
  9. Predictable monthly bill
  10. Work from anywhere with free, complimentary desktop & mobile apps
  11. All-in-one solution that includes video conferencing, chat, and file sharing
  12. Reliable because it uses redundant servers to ensure high availability
  13. Environmentally friendly because it reduces energy consumption

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Choosing a Plan That Fits Your Needs

There are several different types of VoIP services available today. Each type offers its own set of benefits and drawbacks. When choosing which plan is the right fit for your needs, there are a few things to keep in mind. First, determine whether you need a traditional IP PBX system or SIP trunking. Next, decide how many lines you need and what features you require. Finally, choose between a hosted solution or a self-hosted one.

Most companies offering managed VoIP phone systems will be able to walk you through the steps to determine which is the best fit. While this is true, be wary of those that try to push you into the highest price level without taking your needs into consideration. Below we discuss three of the most common VoIP package options for businesses.

Enterprise-Level is great for mid to large-scale businesses or companies looking to expand. Some of the features of a standard plan include:

  • Call Forwarding
  • 3-Way Calling
  • Receptionist Routing
  • Call Park
  • Caller ID
  • Music on Hold
  • Call Transfer
  • Extension Dialing
  • Voicemail Transcription
  • Do Not Disturb
  • Call Recording
  • Call Waiting
  • HD Audio … And many more

VoIP Conference Bridge is an affordable option for small to mid-size businesses that may not need or use advanced features. This option typically includes the following:

  • Unique Toll-Free number
  • Up to 50 simultaneous conferences
  • Gather up to 25 people without a reservation
  • Gather up to 100 people on a scheduled phone conference
  • Separate host and guest codes let you stay in control
  • Conference calls can be recorded for reviewing, downloading, and sharing

VoIP Voicemail offers a small-scale option for small businesses and home offices. Features may include:

  • Voicemail to email via WAV file
  • SMS notifications
  • Voicemail transcription
  • Auto-delete of voicemail after 90 days
  • Change personal greeting
  • Remote voicemail access
Related Article: VoIP Phone Systems: What Are They and How Do They Work?

Avoiding Common Mistakes When Buying a VoIP Phone System

A VoIP phone system is an easy choice for small businesses because it allows them to cut costs while still having access to advanced communication tools. However, choosing a VoIP phone system can be difficult because there are so many options available. To help you make the right decision, here are some tips to keep in mind when buying a VoIP phone system:

  1. Make sure you understand what features each provider offers before making a decision
  2. Consider how often you use or will use those features
  3. Check out reviews online to see how satisfied customers are with the service
  4. Ask yourself whether you need a traditional landline or a VoIP phone system at all

In conclusion, VoIP technology offers many benefits over traditional landline phones, including lower monthly costs, better call quality, and the ability to use your existing phone number.

If you’re looking to save money on your phone bill, consider switching to a VoIP service provider. You can find out how much a VoIP plan will cost with a free quote here.

 

Want a customized solution based on your needs? Not quite sure where to go from here? Let the experts at Ford Office Technologies give you a hand at 1-800-633-3673 or by emailing info@fordtech.com

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